Booking.com Must Disclose Private Hosts' Contact in Austria
Austria's Supreme Court made it final: Booking.com hands private hosts' identity and contact details to guests the moment a booking closes, ending contact-form-only gating.
OTA Policy Radar
Austria’s Supreme Court has ordered Booking.com to disclose the identity and contact details of private accommodation hosts the moment a booking is concluded. The ruling, announced 18 August 2026, ends the platform’s practice of routing guest messages to private hosts only through a booking-page contact form.
What changed
Caught by the OTA Policy Radar
Austriasweeping 6 marketssources checked 3 days ago
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