Reputation & Reviews
The 5-Star Quest: Are OTA Reviews Failing Hosts?
OTA reviews: why 4.8 is broken, extortion is real, and what needs to change for hosts.
Louise Brace·Feb 26, 2026
Bigger Is Better: Changing Perceptions of Large Hosts
Are Airbnb hosts better? Here's how professionalisation is raising standards across the STR industry.
Madeleine Parkin·Nov 5, 2025