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Every guest call answered. By a real agent.

Reto Baumgartner

Reto Baumgartner

Thursday, October 15, 2026 at 7:57 PM · 1 min read

Answered in your name, 24/7. agent

Our call center picks up your guest calls under your property’s name — day and night, in English and German. Guests get a fast, professional answer, without you hiring extra staff or watching the phone.

Every call recorded

Each call is recorded and attached automatically to the right guest and reservation in the Elev8 Suite. No manual logging, nothing lost.

AI summaries with full context

After every call, AI writes a short summary linked to the booking: what the guest asked, what was agreed, what needs to happen next. Your team catches up in seconds instead of listening back.

One system, not one more tool

Calls, messages and reservations live in one place. Anyone on your team can follow up with complete context.

Interested? Book a demo today!

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About the author

Reto Baumgartner

Reto Baumgartner

CEO · Elev8

Reto Baumgartner is a Swiss serial entrepreneur and co-founder of Elev8 Software AG, the company behind Elev8 Suite, an AI-powered operating system for short-term rental operators and hotels. Beyond software, Reto operates a portfolio of around 35 short-term rental apartments in Switzerland and 30 villas and apartments in Bali through PT Elevate Villas, giving him firsthand experience of the operational challenges Elev8 Suite is built to solve.

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